Cab Service in 2020 vs Today: How OTO Cabs is Changing Urban Mobility
In 2020, India's taxi service sector was controlled by two giants — Ola and Uber. Though the ease of app-based booking had transformed city commuting, underlying issues started emerging. Exorbitant commission deductions, erratic prices, cancellations, and safety concerns — particularly for women — were daily issues. Drivers found it difficult to make a living as platforms deducted 20–30% commission, and commuters suffered from soaring prices and variable service levels.
Flash forward to the present, and both the drivers' and passengers' expectations have changed. Today's commuter doesn't only want convenience, but also transparency, equity, and most of all, trust. This is where OTO Cabs is making its impact — not by imitating the giants, but by upsetting the very premise of how cab service works.
